Privacy Policy

Last updated: May 15, 2026

1. Introduction

Welcome to NEIRO. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our app and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: name, username, date of birth, gender
Contact Data: email address, phone number
Location Data: real-time location when you check in at partner venues
Profile Data: photos, interests, preferences
Usage Data: information about how you use our app and services
Technical Data: IP address, device type, browser type

3. How We Use Your Information

We use your personal data for the following purposes:

To verify your location at partner venues through QR code scanning
To match you with other users at the same location
To provide and improve our services
To communicate with you about updates and features
To ensure the safety and security of our community
To comply with legal obligations

4. Location Data & Verification

NEIRO's core feature is location-verified matching. When you scan a QR code at a partner venue, we temporarily verify your location to show you other users at the same venue. Your precise location is only used for verification and is not stored permanently. You have full control over when to share your location through the check-in process.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. All data is encrypted in transit and at rest. We limit access to your personal data to those employees and partners who have a business need to know.

6. Your Rights

Under data protection laws, you have rights including:

Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to processing of your data
Right to data portability
Right to withdraw consent at any time

7. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our app, conducting our business, or servicing you. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@neiro.app